Privacy Policy

Introduction

Lati ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using Lati, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.

Information We Collect

Personal Information

When you create an account, we collect:

• Email address or phone number (for account creation and verification)
• Display name (chosen by you)
• Profile photo (optional)
• University email (optional, for student verification)
• Sport preferences (sports you play, skill level, playing style)

Location Data

Lati requires location access to function. We collect and use your precise location data to:

• Show you nearby players and pickup games
• Calculate distance between you and other users
• Enable location-based matching within your area (~1.2km radius)
• Suggest nearby sports venues and courts

You can control location access through your device settings. However, disabling location will prevent you from using core app features like finding nearby players.

Usage Data

We automatically collect:

• Device information (device type, operating system version)
• App usage statistics (features used, session duration)
• Pickup requests you create or join
• Messages sent in game chats
• Reliability score and session completion history

How We Use Your Information

We use collected information to:

• Provide core services: Connect you with nearby players, facilitate game coordination
• Improve user experience: Personalize recommendations, optimize matching algorithms
• Maintain trust and safety: Track reliability scores, prevent abuse, enforce community standards
• Communications: Send you game notifications, app updates, and service announcements
• Analytics: Understand usage patterns to improve the app
• Legal compliance: Comply with applicable laws and respond to legal requests

Information Sharing and Disclosure

With Other Users

When you use Lati, other users can see:

• Your display name and profile photo
• Approximate distance from them (e.g., "1.8 km away")
• Sports you play and skill levels
• Your reliability score
• Messages you send in game chats

We never share your exact location, email, or phone number with other users.

With Third Parties

We may share information with:

• Service providers: Cloud hosting (Cloudflare), analytics, customer support
• Payment processors: If you purchase premium features (future)
• Legal authorities: When required by law or to protect rights and safety

We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit (HTTPS/TLS)
• Secure authentication (JWT tokens)
• Regular security audits
• Access controls and monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information in app settings
• Deletion: Request deletion of your account and data
• Opt-out: Disable notifications, hide your profile visibility
• Location control: Manage location permissions in device settings

To exercise these rights, contact us at contact@getlati.com

Data Retention

We retain your data for as long as your account is active. When you delete your account:

• Your profile and personal information are deleted within 30 days
• Messages you sent remain visible to other chat participants (but anonymized)
• Aggregated, anonymized analytics data may be retained
• Legal or safety-related data may be retained longer if required by law

Children's Privacy

Lati is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Users aged 13-17 must have parental consent to use Lati.

International Data Transfers

Your data may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new policy in the app
• Updating the "Last Updated" date
• Sending you an in-app notification (for material changes)

Continued use of Lati after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). Contact us to exercise these rights.

Australian Privacy Principles

Lati complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988. For more information about your privacy rights in Australia, visit www.oaic.gov.au